Questão de Governança de TI — ITIL — COPS-UEL 2012
Governança de TIITIL
- Código
- qg865015
- Banca
- COPS-UEL
- Órgão
- SEAP-PR
- Ano
- 2012
- Nível
- Superior
- Cargo
- SEFAZ-PR - Auditor Fiscal - Manhã
Based on the five elements of the Service Lifecycle of ITIL - Information Technology Infrastructure Library, match the column 1 with the one 2.Column 1(I) Service Transition.(II) Service Strategy.(III) Service Design.(IV) Service Operation.(V) Continual Service Improvement.Column 2(A) Day-to-day execution of services and service management processes.(B) Activities embedded in the service lifecycle.(C) Standards, Policies and Strategies.(D) Management of the changeover of a new or changed service and/or service management process into production TI.(E) Plans to create and modify services and service management processes.Choose the alternative with the right association.
- AI-B, II-D, III-E, IV-A, V-C.
- BI-B, II-E, III-C, IV-D, V-A.
- CI-D, II-B, III-A, IV-E, V-C.
- DI-D, II-C, III-E, IV-A, V-B.
- EI-E, II-D, III-C, IV-B, V-A.