Questão de Governança de TI — ITIL — COVEST-COPSET 2013
Governança de TIITIL
- Código
- qq007944
- Banca
- COVEST-COPSET
- Órgão
- UFPE
- Ano
- 2013
- Nível
- Superior
- Cargo
- Analista de Tecnologia da Informação - Suporte e Redes
São volumes do ITIL:
- AService Strategy, Service Portfolio, Service Transition, Service Operation e Continual Service Improvement
- BService Strategy, Service Design, Service Transition, Service Demand e Continual Service Improvement
- CService Supplier Management, Service Design, Service Transition, Service Operation e Continual Service Improvement
- DService Supplier Management, Service Design, Service Financial Management, Service Operation e Continual Service Improvement
- EService Strategy, Service Design, Service Transition, Service Operation e Continual Service Improvement